Returns & Exchanges

As per Australian Competition & Consumer Commission

We are NOT required to give refunds, credits or exchanges under the following conditions:

  1. When no proof of purchase is provided (original Invoice)
  2. When the fault or damage to the goods was caused by the customer
  3. When the customer knew about the defect before purchase
  4. When the customer has simply changed their mind or made an incorrect selection
  5. In some instances, as an act of goodwill we may accept the item back for credit. A 20% restocking fee will apply